Privacy Policy

Last updated: February 2026

1. Information We Collect

Personal Information

When you register, book appointments, or use our Service, we collect information such as:

  • Name and contact details (email, phone number)
  • Account credentials
  • Payment information (processed securely by third-party providers)
  • Booking history and preferences

Usage Data

We automatically collect information about how you access and use the Service, including:

  • IP address and browser type
  • Pages visited and time spent
  • Search queries and interactions

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Service
  • Process bookings and payments
  • Send booking confirmations and reminders
  • Improve and personalize your experience
  • Communicate with you about updates and offers
  • Detect, prevent, and address technical issues or fraud

3. Data Sharing and Disclosure

We may share your information with:

  • Salon Partners: To fulfill bookings
  • Service Providers: Payment processors, hosting providers
  • Legal Requirements: When required by law or to protect rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

5. Your Data Rights (GDPR)

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing of your data
  • Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@ratedstylists.co.uk

6. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy for details.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Service is not intended for users under 16. We do not knowingly collect personal information from children under 16.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: privacy@ratedstylists.co.uk
  • Address: 123 Beauty Lane, London, EC1A 1BB, United Kingdom